Book Title |
Author(s) |
| Motivation |
|
10 Dumbest Mistakes Smart People Make and How To Avoid Them: Simple and Sure Techniques for Gaining Greater Control of Your Life |
Arthur Freeman and Rose DeWolf |
Now, Discover Your Strengths |
Marcus Buckingham and Donald O. Clifton, Phd |
Secrets of Executive Success |
Mark Golin, Mark Bricklin, David Diamond |
See You at the Top |
Zig Ziglar |
Tapping Potential |
Kenneth J. Lodi |
The 10-Day MBA |
Steven Silbiger |
The 7 Habits of Highly Effective People |
Stephen R. Covey |
The Magic of Thinking Big |
David J. Schwartz |
Top Performance |
Zig Ziglar |
|
|
| Self Improvement |
|
Compassion and Self-Hate |
Theodore I Rubin MD |
Developing Positive Assertiveness |
Sam R. Lloyd |
Effective Writing |
Dr. Steve Gladis |
How to Stop Worrying and Start Living  |
Dale Carnegie |
Learned Optimism |
Martin E Seligman PhD |
Neurosis and Human Growth |
Karen Horney MD |
Never Good Enough |
Monica Ramirez |
Paradigms: The Business of Discovering the Future |
Joel Barker |
Perfectionism: What's Bad About Being Too Good |
Miriam Adderholdt and Jan Goldberg |
Proposal Writing, The Art of Friendly Persuasion |
William S. Pfeiffer |
Self-Esteem |
Matthew McKay and Patrick Fanning |
Shyness: A Bold New Approach |
Bernardo J Carducci PhD |
Shyness: What It Is and What to Do About It |
Philip G Zimbardo |
Speed Reading in Business |
Joyce Turley |
Streetwise Time Management |
Marshall Cook |
Take Back Your Time |
John DeGraff |
The Intuition Workbook |
Marcia Emery |
When Your Best is Not Good Enough |
Kevin Leman |
Working Smart |
Michael LeBoeuf |
Worry: Hope and Help for a Common Condition |
Edward M Hallowell MD |
Your Perfect Right: Assertiveness and Equality in Your Life and Relationships |
Robert E. Alberti, Michael L. Emmons |
| Expanding Your Mind |
|
About Learning |
Bernice McCarthy |
Emotional Intelligence |
Daniel Goleman |
Lateral Thinking Skills |
Paul Sloane |
Mindmapping: Your Personal Guide to Exploring Creativity and Problem-Solving |
Joyce Wycoff |
Six Thinking Hats |
Edward De Bono |
Teach Yourself to Think |
Edward De Bono |
Think on Your Feet |
Keith Spicer, PhD |
| Communication |
|
Effective Listening Skills |
Dennis M. Kratz |
How to Be a Great Communicator |
Nido R. Qubein |
How to Get Your Point Across in 30 Seconds or Less |
Milo O. Frank |
How to Have Confidence and Power in Dealing with People |
Les Giblin |
How to Start a Conversation and Make Friends |
Don Gabor |
How to Talk so People Will Listen |
Steve Brown |
How to Win Friends & Influence People |
Dale Carnegie |
Influence |
Robert B. Cialdini |
Influencer |
Kerrie Patterson |
Language of Effective Listening |
Arthur Robertson |
Listen to Win - A manager's guide to effective listening |
Curt Bechler Ph.D and Richard L. Weaver II Ph.D |
Leading Minds |
Howard Gardner |
Listening: The forgotten skill |
Madelyn Burley-Allen |
People Skills, How to Assert Yourself, Listen to Others, and Resolve Conflicts |
Robert Bolton |
Political Savvy: Systemic Approaches to Leadership Behind the Scenes |
Joel R. Deluca |
Reading People |
Jo-Ellan Dimitrius, Mark Mazzarella |
Story: Substance, Style and The Principles of Screenwriting |
Robert McKee |
The Art of Talking so That People Will Listen |
Paul W. Swets |
The Art of Woo: Using Strategic Persuasion to Sell Your Ideas |
G. Richard Shell, Mario Moussa |
The Business of Listening |
Diana Bonet (Crisp Learning) |
The Friendship Factor |
Alan Loy McGinnis |
The Leader's Guide to Storytelling: Mastering the Arts & Discipline of Business Narrative |
Steve Denning |
The Lost Art of Listening |
Michael P. Nichols |
The Story Factor |
Annette Simmons |
| Conflict Management |
back to menu |
Crucial Conversations: Tools for Talking When Stakes are High |
Kerry Peterson |
Managing Differences |
Geri H. McArdle (Crisp Publication) |
Managing Strategic Relationships |
Leonard Greenhalgh |
Verbal Judo, The Gentle Art of Persuasion |
George J. Thompson and Jerry B. Jenkins |
| Management |
|
13 Fatal Errors Managers Make and How You Can Avoid Them |
W. Steven Brown |
Death By Meetings |
Patrick Lecioni |
Excellence in Management |
Rick Conlow (Crisp Publication) |
Excellence in Supervision |
Rick Conlow |
Execution |
Larry Bossidy |
Flawless Execution: Use the Techniques and Systems of America's Fighter Pilots to Perform at Your Peak and Win the Battles of the Business World |
James D. Murphy |
| Further Up the Organization |
Robert Townsend |
How to Delegate (Essential Managers Series) |
Robert Heller |
How Managers Make Things Happen |
George S. Odiorne |
How to Motivate and Persuade People |
Gabriel S. Carlin |
It's Your Ship: Management Techniques from the Best Damn Ship in the Navy |
D. Michael Abrashoff |
Keeping the Best |
Martin Yate |
Management Tasks, Responsibilities, Practices |
Peter F. Drucker |
Managing Performance |
Marion E. Hayes |
Nobody's Perfect: How to Give Criticism and Get Results |
Dr. Hendrie Weisinger & Norman M. Lobsenz |
Out of the Crisis |
W. Edwards Deming |
Practice What You Preach |
David H. Maister |
Professional Presence |
Susan Bixler |
Reframing Organizations: Artistry, Choice, and Leadership |
Lee Bolman, Terrence Deal |
Successful Manager's Handbook |
B. Davis, C. Skube, L. Hellervik, S. Gebelein, J. Sheard |
The 4-Dimensional Manager |
Julie Straw |
The Deming Management Method |
Mary Walton |
The Great Game of Business |
Jack Stack with Bo Burlingham |
The Knowing-Doing Gap |
Jeffrey Pfeffer & Robert I. Sutton |
The One-Minute Manager |
Kenneth Blanchard, Spencer Johnson |
Thriving On Chaos |
Tom Peters |
Unstuck: A Tool for Yourself, Your Team, and Your World |
Keith Yamashita, Sandra Spataro |
Why Employees Don't Do What They're Supposed to Do and What to Do About It |
Ferdinand F. Fournies |
|
|
| Coaching and Mentoring |
back to menu |
Coaching for Commitment |
Dennis C. Kinlaw |
Coaching for Leadership |
Marshall Goldsmith, Laurence Lyons, Alyssa Freas |
Effective Coaching |
Myles Downey |
Everyone's a Coach |
Ken Blanchard and Don Shula
|
Making Mentoring Happen |
Kathy Lacey |
Masterful Coaching |
Robert Hargrove |
Masterful Coaching Field Book |
Robert Hargrove |
The Art of Mentoring: Lead, Follow and Get Out Of the Way |
Shirley Peddy |
The Portable Coach |
Thomas J. Leonard |
|
|
| Sales Management/Coaching |
back to menu |
From Selling to Managing |
Ronald Brown |
No Bull Sales Management |
Hank Trisler |
Questions That Sell |
Paul Cherry |
Sales Coaching Making the Great Leap From Sales Manager to Sales Coach |
Linda Richardson |
Questions That Sell |
Paul Cherry |
Secrets of Questions Based Selling |
Thomas Friese |
|
|
| Leadership |
back to menu |
A Passion for Excellence |
Tom Peters and Nancy Austin |
Beneath the Armor: How Business Leaders Stand Tall in a Turbulent Global Economy |
Ole Carson |
Flawless Execution: Use the Techniques and Systems of America's Fighter Pilots to Perform at Your Peak and Win the Battles of the Business World |
James D. Murphy |
For Your Improvement |
Michael Lombardo and Robert Eichinger |
Leadership and Self-Deception |
The Arbinger Institute |
Leadership on the Line |
Ronald A Heifety and Marty Linsky |
Leadership Skills |
Peter Barron Stark & Jane Flaherty |
Leaders - Lessons of the Navy Seals |
Jeff Cannon and Lt. Cmdr. Jon Cannon |
On Becoming a Leader: The Workbook |
Bennis & Goldsmith |
Patton on Leadership Strategic Lessons For Corporate Warfare |
Alan Axelrod |
Primal Leadership: Realizing the Power of Emotional Intelligence |
Daniel Goleman |
Results Based Leadership |
Dave Ulrich, Jack Zenger, & Norm Smallwood |
Silos, Politics, and Turf Wars |
Patrick Lencioni |
The Accountability Revolution |
Mark Samuel |
The Center for Creative Leadership: Handbook of Leadership Development |
Cynthia d. McCauley & Russ S. Moxley |
The Five Dysfunctions of a Team |
Patrick Lencioni |
The Five Temptations of a CEO |
Patrick Lencioni |
The Four Obsessions of an Extraordinary Executive |
Patrick Lencioni |
The Leadership Challenge |
Kouzes & Posner |
The Leadership Engine |
Noel M. Tichy |
The New Strategists |
Stephen Wall, Shannon Rye Wall |
The Leadership Pipeline |
Ram Charan, Stephen Drotter, James Noel |
|
|
| Business Development |
back to menu |
After the Merger |
Price Pritchett |
Break-Through Process Redesign |
Charlene B. Adair, Bruce A. Murray |
Built to Last: Successful Habits of Visionary Companies |
Jim Collins |
Business Process Improvement |
H. James Harrington |
Encouraging the Heart Workbook |
James M. Kouzes and Barry Z. Posner |
Good to Great |
Jim Collins |
How to Manage a Turnaround |
Stanley J. Goodman |
Keeping Score |
Mark Graham Brown |
Making Mergers Work A Guide to Managing Mergers And Acquisitions |
Price Pritchett |
Managing a Successful Business Turnaround |
John Stewart Jr. |
Project Change Management: Applying Change Management To Improvement Projects |
Daryl R Conner and Nicholas F. Horney |
Revenue Management |
Robert G. Cross |
The Fifth Discipline |
Peter M. Senge |
Dr. Marcia Emery's Intuition Workbook: An Expert's Guide to Unlocking the Wisdome of Your Subconscious Mind |
Marcia Emery |
|
|
| Strategic Planning |
back to menu |
Corporate Strategic Analysis |
Marcus C. GogueIII, Elwood S. Buffa |
Creating Strategic Leverage |
Milind M. Lele |
Developing Strategic Thought |
Bob Garratt |
Strategic Planning in Emerging Companies |
Steven C. Brandt |
Strategic Planning: What Every Manager Must Know |
George A. Steiner |
Strategy Pure & Simple |
Michael Robert |
| The Art of War |
Samuel B. Griffith |
The Rise and Fall of Strategic Planning |
Henry Mintzberg |
|
|
| Sales and Marketing |
back to menu |
5 Paths to Persuasion: The Art of Selling Your Message |
Gary Williams, Alden Hayashi, Robert Miller |
Beyond Selling Value |
Mark Shonka, Dan Kosch |
Building and Closing the Sale |
Virdin J. Thonton |
Effective Presentation Skills |
Steve Mandel |
From Selling to Managing |
Ronald Brown |
How to Get Clients |
Jeff Slutsky |
Let's Put Some Lipstick on This Pig |
Mark McGlinchey |
Little Red Book of Selling |
Jeffrey Gitomer |
Modern Persuasion Strategies |
Donald J. Moine & John H. Herd |
Questions That Sell |
Paul Cherry |
| Sales Negotiating Strategies: Building the Win/Win Customer Relationship |
Mack Hanan, James Cribbin, & Howard Berrian |
Secrets of Question Based Selling |
Thomas A. Freese |
Successful Cold Call Selling |
Lee Boyan |
Successful Personal Selling Through TA |
Maurice F. Villere & Claude P. Duet |
Successful Telemarketing |
Bob Stone, John Wyman |
Telemarketing |
Stephan Schiffman |
The 25 Sales Strategies That Will Boost Your Sales Today |
Stephan Schiffman |
The Greatest Salesman in the World |
Og Mandino |
The New Strategic Selling |
Robert B. Miller & Stephen E. Heinman |
The Ten Greatest Sales-Persons |
Robert L. Shook |
Value-Added Selling: How to Sell More Profitably, Confidently, and Professionally by Competing on VALUE, Not Price |
Tom Reilly |
Word of Mouth Marketing |
Jerry R. Wilson |
Visionary Selling |
Barbara Geraghty |
|
|
| Negotiation Skills |
back to menu |
Getting to YES Negotiating Agreement without Giving In |
Roger Fisher, William Ury, & Bruce Patton |
How to Argue and Win Every Time |
Gerry Spence |
Negotiate to Close |
Gary Karrass |
Negotiating for Dummies |
Michael C. Donaldson, Mimi Donaldson |
The Art of Negotiating |
Gerard I. Nierenberg |
| Finance and Business Controls |
|
Cost Reduction and Profit Improvement |
Harry E. Figgie, Jr. |
Creative Cost Improvement for Managers |
Louis E. Tagliaferri |
Financial Analysis |
James O. Gill and Maira Chatton (Crisp Publications) |
How to Read a Financial Report |
John A. Tracy |
The Complete Guide to Finance & Accounting For Nonfinancial Managers |
Steven A. Finkler |
Understanding Financial Statements |
James O. Gill and Maira Chatton (Crisp Publications) |
Up Your Cash Flow |
Harvey A. Goldstein |
|
|
| Manufacturing |
back to menu |
Dudick on Manufacturing Cost Controls |
Thomas S. Dudick |
Lean Thinking |
James P. Womack & Daniel T. Jones |
Making Manufacturing Cells Work |
Lee R. Nyman |
Manufacturing Plant Layout |
Edward J. Phillips |
The Just-in-Time Breakthrough |
Edward J. Hay |
The Six Sigma Way |
Peter Pande, Robert Neuman, Roland R Cavanagh |
World Class Manufacturing |
Richard J. Schonberger |
World Class Manufacturing: The Next Decade |
Richard J. Schonberger |
|
|
| Quality Control |
back to menu |
Quality Circles |
Philip C. Thompson |
Quality is Free |
Philip B. Crosby |
The Deming Route to Quality and Productivity |
William W. Scherkenbach |
The Goal: A Process of Ongoing Improvement |
Eliyahu M. Goldratt, Jeff Cox |
|
|
| Human Resources |
back to menu |
Benchmarking Staff Performance |
Jac Fitz-enz |
Evolving Practices in Human Resource Management |
Allen I. Kraut, Abraham K. Korman |
Global Perspectives of Human Resource Management |
Oded Shenkar |
Strategic Pay |
Edward E. Lawler III |
The Art of Managing Human Resources |
Edgar H. Schein |
|
|
| Interviewing |
back to menu |
Hiring The Best |
Martin John Yate |
How to Pick the Right People Program |
William S. Swan |
Interviewing: Its Principles and Methods |
Annette Garrett |
Job Analysis: Methods and Applications |
Ernest J. McCormick |
Recruiting, Interviewing, Selecting & Orienting New Employees |
Diane Arthur |
The Effective Interviewer A Guide for Managers |
John D. Drake |
The Evalution Interview |
Richard A. Fear |
The Smart Interviewer Tools and Techniques for Hiring The Best |
Bradford D. Smart |
|
|
| Customer Service |
back to menu |
| Delivering Quality Service Customer Satisfaction |
Mack Hanan, Peter Karp |
Customer Service Operations |
Warren Blanding |
Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer |
Carl Sewell, Paul B. Brown |
Delivering Knock Your Socks Service |
Kristin Anderson, Ron Zemke |
Delivering Quality Service |
Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry |
It's Not My Department! : How to Get the Service You Want, Exactly the Way You Want |
Peter Glen |
Managing To Keep The Customer |
Robert L. Desatnick |
Managing Knock Your Socks Off Service |
Chip R. Bell, Ron Zemke |
Managing Service as a Strategic Profit Center |
Donald F. Blumberg |
Service America! Doing Business In The New Economy |
Karl Albrecht, Ron Zemke |
Sustaining Knock Your Socks Off Service |
Thomas K. Connellan, Ron Zemk |
The Customer Is Key |
Milind M. Lele, Jagdish N. Sheth |
Total Customer Service The Ultimate Weapon |
William H. Davidow , Bro Uttal |